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3SP Knowledgebase .: SSL-Explorer .: Support .: How do I generate DEBUG information from SSL-Explorer?

How do I generate DEBUG information from SSL-Explorer?

SSL-Explorer produces a log file called "sslexplorer.log" which can be found under $SSLX_HOME/logs. This file contains logging at the INFO level, if you experience problems with SSL-Explorer the 3SP support team will almost likely ask for DEBUG level logs. Follow these instructions to change the log level.

We also recommended that once you have reconfigued your logging level you should stop your SSL-Explorer service, delete your existing log file, restart the service and attempt to reproduce the issue again. This will produce the smallest log file possible and will provide a much more readable file for our developers.

Changing the log level:

Open the log4j.properties file in the conf directory and un-comment the following two lines:

#log4j.category.com.sslexplorer=DEBUG,logfile,stdout

#log4j.additivity.com.sslexplorer=false


So they are like this:

log4j.category.com.sslexplorer=DEBUG,logfile,stdout

log4j.additivity.com.sslexplorer=false


Now save the file to enable debug logs.

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